We’d love to hear from you! Reach out to IslandNest with any questions, feedback, or support needs, we’re here to help.
Yes, IslandNest allows instant bookings for properties that have enabled this feature. Once you select a listing and confirm your details, your booking will be processed immediately, and you’ll receive a confirmation email from the landlord or property manager.
We accept secure online payments through credit/debit cards, PayPal, and other supported digital payment gateways. All transactions are encrypted to ensure your safety and privacy.
You can manage your payment methods by logging into your IslandNest account, navigating to the “Payments” section, and selecting “Edit” or “Remove” next to your saved payment options.
The booking process typically takes just a few minutes. Once you find your desired property, complete the booking form, and submit payment, your reservation details will be confirmed and sent to you instantly or within 24 hours (depending on the landlord’s approval settings).
To cancel a booking, log in to your account, go to “My Bookings,” select the property, and click “Cancel.” Please review the cancellation policy on the property’s listing page, as terms may vary by landlord.
You can reach us through our Contact Us page, email us at support@islandnest.com, or use the in-site messaging feature for quick assistance.
Some landlords may offer transportation or pick-up services upon request. You can check each property’s listing for this option or contact the landlord directly through the platform to confirm availability.